Customer Success
Boost Customer LTV with Smarter, Faster Insights.
The data platform your CS team needs to unlock retention, drive upsells, and stay ahead with proactive engagement.
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Already trusted by companies with big growth rate
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Turn data into action with our AI data assistant.
Your CS team is on the front lines of customer success, but unlocking growth opportunities and mitigating churn requires immediate, actionable data.
Faster Decision-Making
Proactive Customer Management
Highlight the Benefits of Your Service
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Explore our features to maximize your ROI.
Instant access to customer and company data.
When you're on a call with a client, you need their full history at your fingertips. With Relationchips, dig deeper into customer and company data that isn’t readily available in your CRM or CS platform.
No more tickets, no more waiting on your technical or data teams.
Powerful customer segmentation.
- Free Trial Users: "Show me all customers in free trials."
- Upsell Opportunities: "Highlight customers on Plan A with high product engagement."
- Churn Alerts: "Identify customers with declining engagement over the past month."
Identify opportunities and address risks before they impact your business.
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Activation, upsell, and churn alerts.
Proactive engagement is the key to customer success. With Relationchips, set up alerts to monitor changes in customer behavior:
- Free trials nearing expiration.
- Customers hitting their plan limits or underutilizing key features.
- Users falling behind on logins or engagement metrics.
Automate triggers to empower 1:1 actions or scalable 1:n workflows. We integrate with over 1,000 tools via Zapier.
Showcase the value of your service.
- Share ROI insights in dashboards or emails.
- Highlight product usage stats that demonstrate clear value.
Make your service indispensable by delivering measurable results directly to customers.
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Ready to become proactive?
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Frequently asked questions
Relationchips establishes a direct database connection. Once connected (setup takes less than 5 minutes), users can query the entire data model through our AI Segment Builder, eliminating the need for SQL proficiency or comprehensive data model familiarity.
The setup process is quick, taking less than 30 minutes. Once set up, you can immediately begin AB testing activation, retention, and upsell strategies. You won't find a revenue tool quicker to test.
You can integrate Relationchips right from the early days of your business. Our pricing plans are designed to accommodate startups, and you don't require an extensive setup or complex data pipelines. We're here to grow with you.
Yes! With Relationchips, you can segment customers based on usage, engagement, and churn risk in just a few clicks. No need for an analyst or manual data exports.
Yes! You can set up real-time alerts when a customer enters or exits a specific category (e.g., "trial ending soon," "customer underusing a key feature"). Relationchips can also integrate with Zapier or Make to automate actions.
Absolutely! You can generate usage dashboards and reports to highlight how customers are benefiting from your product. You can also automate usage analytics emails to reinforce your service’s perceived value.